Support

For all support enquiries, please view the resources below. The Y-Cam forum will answer most common issues and problems and is the easiest way to find answers. For additional support information and contact details, please see below: Also see Router & Camera setup service here:

 

Candy Bar Cam users please see www.ipcam-view.net to access your ipcam.

 

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    IP Cam Manuals


  • Download Manuals for each camera
  • Download Quick Setup Guide
  • Download Outdoor Shell Assembly

 

Download Quick Start Guide

Download Manuals

 

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    Software & Firmware


  • Download PC & MAC software
  • Get latest updates
  • Get latest firmware upgrades
  • Re-Download software supplied on CD

 

Download NVR Software

Download Mobile Software

Download Firmware Updates

 

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    Y-Cam Forum


  • Get Expert Help & Advice
  • Find answers to common questions
  • Useful for novices & experts
  • Includes manufacturers answers

 

View Forum

 

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    Camera & Router Setup


  • Remote Help Service
  • We setup your camera for recording & remote access
  • Safe & secure remote connection
  • Requires Windows PC & Internet Connection
  • Only £5.99 per camera
   

 

To contact support, please contact us here.